Thank you for shopping with Bezz Believe / BezzBelieve.com. We want you to be happy with your purchase. Please read our Refund Policy carefully before placing an order.
1. All Sales Are Final
All sales are final. We do not accept returns or offer refunds for change of mind, incorrect size selection, or general dissatisfaction, except as outlined below.
2. Defective or Damaged Items
If your item arrives defective or damaged, you may be eligible for a replacement or refund. To request one:
- Contact us at Team@BezzBelieve.com within [7] days of delivery
- Include your order number, a description of the issue, and clear photos of the defect or damage
- Do not discard the original packaging until your claim is resolved
Once your claim is reviewed and approved, we will offer either a free replacement or a refund to your original payment method, at our discretion.
3. Incorrect Items
If you receive the wrong item (wrong product, size, or design than what you ordered), contact us within [7] days of delivery with your order number and photos, and we will arrange a correction at no cost to you.
4. Non-Returnable Situations
We are not able to offer refunds or replacements for:
- Items damaged due to misuse, washing instructions not followed, or normal wear and tear
- Orders where the delivery address provided was incorrect or incomplete
- Delays or losses caused by the shipping carrier once the package has left our facility (see our Shipping Policy)
5. Refund Processing
Approved refunds will be processed to your original payment method within [5–10] business days. Please note your bank or card provider may take additional time to reflect the refund.
6. How to Request a Refund
Email Team@BezzBelieve.com with:
- Your order number
- Reason for the request
- Photos (for defective, damaged, or incorrect items)
Our team will respond with next steps within [2–3] business days.
7. Changes to This Policy
We reserve the right to update this Refund Policy at any time. Changes will be posted on this page with a revised Effective Date. Continued use of the Site after changes are posted constitutes acceptance of the updated policy.
8. Contact Us
Email: Team@BezzBelieve.com Address: 478 E Altamonte Dr 108-660, Altamonte Springs, FL 32701
This document is a general template and is not a substitute for legal advice. We recommend having it reviewed by a licensed attorney to ensure compliance with applicable consumer protection laws before publishing.